Terms & Conditions

Welcome to www.designdhaga.com (the "Site"). This website is owned and operated by Design Dhaga ("we", "our", "us"). By accessing, browsing, or using our Site and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

If you do not agree with any part of these Terms, you must not use our Site.

1. General

By using this Site, you confirm that you are at least 18 years of age or accessing the Site under the supervision of a parent or legal guardian. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Services

  • All products displayed on the Site are subject to availability.
  • We make every effort to display product details, descriptions, and images accurately. However, slight variations in color, texture, or appearance may occur due to screen settings, lighting, or the handcrafted nature of products.
  • Prices for our products are subject to change without notice.

3. Orders & Acceptance

  • Placing an order on the Site constitutes an offer to purchase.
  • We reserve the right to accept or reject any order at our discretion.
  • An order is considered confirmed only after payment has been successfully processed and an order confirmation is sent.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR) unless stated otherwise.
  • Payments are processed securely through third-party payment gateways.
  • We do not store your card, UPI, or net banking details.
  • In case of payment failure, the order will not be processed.

5. Shipping & Delivery

  • Delivery timelines provided are estimates and may vary based on location, courier partner, or unforeseen circumstances.
  • We are not responsible for delays caused by courier services, natural events, or circumstances beyond our control.
  • Shipping charges, if applicable, will be clearly displayed at checkout.

6. Returns, Exchanges & Refunds

  • Returns, exchanges, and refunds are governed by our Return & Refund Policy, available on the Site.
  • Products must be returned in unused, unwashed, and original condition with tags intact.
  • Certain products may be non-returnable or non-refundable as specified at the time of purchase.

7. Intellectual Property

  • All content on this Site, including text, images, graphics, logos, designs, and product photographs, is the intellectual property of Design Dhaga.
  • Unauthorized use, reproduction, distribution, or copying of any content is strictly prohibited.

8. User Conduct

You agree not to:

  • Use the Site for unlawful or fraudulent purposes
  • Violate any applicable laws or regulations
  • Interfere with the Site’s security or functionality
  • Upload or transmit viruses, malware, or harmful code

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites and encourage you to review their terms separately.

10. Limitation of Liability

Design Dhaga shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use the Site or products purchased through the Site.

11. Indemnification

You agree to indemnify and hold harmless Design Dhaga from any claims, damages, liabilities, or expenses arising out of your violation of these Terms & Conditions or misuse of the Site.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Design Dhaga

Email: artinfo@designdhaga.com
Website: www.designdhaga.com

These Terms & Conditions are intended to comply with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

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